Automotive Quick Service Supervisor – Automak Automotive Company K.S.C.C

A) POSITION OVERVIEW: – Ensures smooth vehicle maintenance work flow methods in workshops through workshop capacity planning, improving staff efficiency and productivity, maintaining safety and health work environment, developing staff competencies and setting maintenance programs to improve customer satisfaction and reduce cost. B) DUTIES OVERVIEW: – Plans, organizes, directs, controls and evaluates the operations of the work shop and team members, providing assistance to the teams. – Sets the team/teams targets and working plan and ensures the implementation of such plans. – Directs and advices staff engaged in providing maintenance & service for customers’ cars. – Ensures vehicle down time inside workshop does not exceed the permitted level. – Ensures maximum utilization of technicians and monitor their efficiency. – Coordinates with Spare Parts Supervisor in case of delay in supplying requested parts. – Ensures all staff adheres to the workshop safety policy to build a safe & hazardous free workplace. – Ensures that right vehicles have been delivered to the customer in right time and in right place. – Follows-up with customers timely for renewal and /or return of vehicles upon expiry of contracts. – Builds trust bond relationship with external business providers to increase the sales and to achieve monthly target. All support shall be provided to Service Manager in all his endeavors in increasing sales. – Achieves and maintains the maximum level of customer satisfaction by providing quality services timely. – Plans, administers and controls the needed workshop and body shop requirements of equipment and supplies in coordination with the After Sales Manager. – Ensures that preventive maintenance's are done for all company vehicles as per the preventive maintenance schedule. – Ensures that all accident vehicles are repaired under insurance or by charging customer with the cost of repairs or by both. – Analyzes repair cost of vehicle and recommend suitable actions to Service Manager to control the cost to the minimum level. – Be responsible for effective utilization of replacement fleets and keep replacement levels within the permitted level. – Conducts regular checks on all tools & equipments to ensure that all are maintained properly as per manufacturer’s specification. – Ensures that preventive maintenance's are done for all company vehicles as per the preventive maintenance schedule.

Job Details

Date Posted: 2017-07-23
Job Location: Al Kuwait, Kuwait
Job Role: Quality Control
Company Industry: Automotive

Preferred Candidate

Career Level: Mid Career
Gender: Male
Degree: Bachelor's degree

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