Business Process Analyst – Power Systems & Information Technology

1. Key Tasks and Duties:

a. Liaise, advise, train, coach resources to work-on all activities across the Department to meet the purpose and requirements of the Business Processes Modelling / Mapping.

b. Liaise with relevant staff responsible for Business Process performance (in Sections and external service providers) to collect performance data and supporting evidence.

c. Support the Process Owners within Drainage Network Operations & Maintenance Department (DNOMD) in the analysis of performance and identify trends from base data.

d. Provide satisfactory guidance and work with Process Owners and their monthly reports on captured performance measures and metrics, identify opportunities for improvement and support subsequent delivery.

e. Focal Point reports to all stakeholders providing regular work status updates, including risks and issues, to appropriate line management.

f. Advise, support and provide insight to management on potential areas for improvements in processes, procedures and general operating practice.

g. Attend, participate and contribute to team, project meetings, write Minutes of Meetings & to keep records on Business Process Modelling activities.

h. Contribute to the delivery of PWA Business Design Principles & IBM Blue Works Live strategy.

i. Ensure that Health & Safety is a priority while carrying out all related work activities and is considered in all day to day practices in line with company policies.

5. Skills:

a. Preferably able to speak and write in Arabic.

b. Excellent command in English both written and spoken. Well-developed communications skills including excellent written and verbal presentation skills. The ability to create clear, simple and concise reports, plans and presentations to communicate effectively.

c. The ability to manage a heavy workload, with a close attention to detail.

d. The ability to work autonomously, reviewing your work on a regular basis while consistently meeting your objectives.

e. Strong team working capabilities. Committed to working with all levels of management on a daily and ongoing basis.

f. A proactive approach, working effectively in coordinating activities and complex tasks, taking professional responsibility in all matters.

g. Ability to translate mission, vision, and values into practical objectives to deliver business strategy.

h. Logical and structured thinker with excellent problem solving ability.

i. Facilitation skills (experienced) to explore and promote divergent thinking to create ideas and innovation and develop resulting practical action plans.

j. Advanced working knowledge of Excel, PowerPoint and Word.

Job Details

Date Posted: 2017-08-21
Job Location: Doha, Qatar
Job Role: Other
Company Industry: Other

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

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