Business Process Specialist – Power Systems & Information Technology

Business Process Analyst

1. Key Tasks and Duties:

a. Liaise, advise, train, coach resources to work-on all activities across the Department

to meet the purpose and requirements of the Business Processes Modelling /


b. Liaise with relevant staff responsible for Business Process performance (in Sections

and external service providers) to collect performance data and supporting evidence.

c. Support the Process Owners within Drainage Network Operations & Maintenance

Department (DNOMD) in the analysis of performance and identify trends from base


d. Provide satisfactory guidance and work with Process Owners and their monthly

reports on captured performance measures and metrics, identify opportunities for

improvement and support subsequent delivery.

e. Focal Point reports to all stakeholders providing regular work status updates,

including risks and issues, to appropriate line management.

f. Advise, support and provide insight to management on potential areas for

improvements in processes, procedures and general operating practice.

g. Attend, participate and contribute to team, project meetings, write Minutes of

Meetings & to keep records on Business Process Modelling activities.

h. Contribute to the delivery of PWA Business Design Principles & IBM Blue Works Live


i. Ensure that Health & Safety is a priority while carrying out all related work activities

and is considered in all day to day practices in line with company policies.

3. Experience:

a. Minimum 8 years of relevant work experience after obtaining degree from

North America, West Europe, Australia or equivalent University.

b. Middle East regional experienced is desirable.

c. Has undertaken similar task as per above item 1 and able to demonstrate technical

competencies and skills as per below item 4 and 5.

4. Technical Competencies:

a. Technical knowledge of business process mapping techniques and transforming into

different perspectives and knowledge of business process mapping in the water /

wastewater ind


b. Competency in process analysis, process modelling (BPMN, Blue Works Live).

c. Competency in process improvement methodologies (e.g. measuring performance

indicators, deriving opportunities for improvement, developing solutions to pain points, implementing solutions, supporting change in resources, process and technology as needed).

d. Competency in business transformation / change management.

5. Skills:

a. Preferably able to speak and write in Arabic.

b. Excellent command in English both written and spoken. Well-developed communications skills including excellent written and verbal presentation skills. The

ability to create clear, simple and concise reports, plans and presentations to

communicate effectively.

c. The ability to manage a heavy workload, with a close attention to detail.

d. The ability to work autonomously, reviewing your work on a regular basis while consistently meeting your objectives.

e. Strong team working capabilities. Committed to working with all levels of management on a daily and ongoing basis.

f. A proactive approach, working effectively in coordinating activities and complex

tasks, taking professional responsibility in all matters.

g. Ability to translate mission, vision, and values into practical objectives to deliver

business strategy.

h. Logical and structured thinker with excellent problem solving ability.

i. Facilitation skills (experienced) to explore and promote divergent thinking to create

ideas and innovation and develop resulting practical action plans.

j. Advanced working knowledge of Excel, PowerPoint and Word.

Job Details

Date Posted: 2017-08-15
Job Location: Doha, Qatar
Job Role: Civil Engineering
Company Industry: Utilities

Preferred Candidate

Career Level: Mid Career
Nationality: Austria; Belgium; Switzerland; Germany; Denmark; Spain; Finland; France; Great Britain (UK); Greece; Ireland; Iceland; Italy; Luxembourg; Netherlands; Norway; Portugal; Sweden; United Kingdom
Degree: Bachelor's degree

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