Contact Center Executive – Aramex

To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to,
• Handle Incoming Phone Calls
• Resolve standard customers requests and route issues that require follow-up to Customer service Team
• Communicates customer inquiries/messages/feedback to teams and sales owners
• Provide satisfactory service to customers

Job Details

Date Posted: 2017-10-09
Job Location: Amman, Jordan
Job Role: Customer Service and Call Center
Company Industry: Shipping

Preferred Candidate

Career Level: Entry Level
Nationality: Jordan
Degree: Bachelor's degree

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