Coordinator – Inchcape Shipping Services

Reporting to the Supervisor, the main role will be provide customer queries and process job job files for the department.
• Customer Service excellence : Identify, understand and meet customer needs by demonstrating high level of commitment and applying maximum efforts to achieve results to the highest quality standards thus maintaining and exceeding customer satisfaction. Applying promptly corrective actions to the service failures and ensuring that they do not reoccur in the future
• Effective coordination: Coordinate effectively with Surveyors, Clients, Principals with a view to ensure all documents are available within requires time resulting in timely submission of Survey reports. Job holder will work effectively and cooperatively with other teams and peers in order to ensure smooth operation of the department.
• Maintaining Files: File all correspondence, agreements and invoices of the job neatly and orderly for record purposes and future references.
• Reporting: Generate and submit monthly reports from the system to the manager to provide update on the department performance.
• Vendor payments and Invoicing support: Prepare invoices accurately in DREAM and collect payment with a view to ease the functioning of the department and recover payments.
• Debt Control. Follow up with clients with the purpose of recovering outstanding debts.
• Data Entry: Open Job files in system and enter details regarding survey promptly and accurately with a view to maintain record for future reference

Job Details

Date Posted: 2017-08-20
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Shipping; Transportation; Distributions and Logistics

Preferred Candidate

Career Level: Entry Level
Nationality: India; Kuwait

التقدم للوظيفة الان

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Coordinator – Inchcape Shipping Services بكل سهولة الان مجانا.


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