Customer Care Superviosr – City Mall

Preparing the daily report
preparing tasks schedule for Customer Care Team
follow up on Customer Care team tasks
Media tools stock
Training new Customer Care representative
Desk supplies
Daily check on Oracle system
Cash box check
preparing Customer Care team schedule
Preparing quarter & annual reports
follow up on Customer Care Teams leaves, vacations and working hours
supervising marketing campaigns
Customer Care team training sessions
examine & evaluate Customer Care Team
follow up on customers complaints & notes
maintaining CC department filing system
Preparing on request reports for management
reviewing and correcting CC team daily reports
monthly attendance report for Kids Fiesta
Surveys analysis
Gift Voucher digital archiving
Complaints & suggestions digital archiving
Daily CC Reps tasks minus traffic & opening rounds

Job Details

Date Posted: 2017-09-20
Job Location: Amman, Jordan
Job Role: Customer Service and Call Center
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Mid Career
Nationality: Jordan
Degree: Bachelor's degree

التقدم للوظيفة الان

شارك الصفحة اون لاين

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Customer Care Superviosr – City Mall بكل سهولة الان مجانا.


تعليقك علي الوظيفة