Deputy Operation Manager (Madinah) – Ingeus`

The Deputy Operations Manager motivates and supports large teams to achieve high performance levels and overseeing day-to-day running of operations
MINIMUM CRITERIA
– 3 to 5 Years of work experience in customer/sales/people facing business environments
– Bachelor Degree in business management or similar
– Saudi National preferred
– Age between 25-35 years
– Arabic/English Fluency is a MUST
– Demonstrated/track record of team leadership and management of more than 5 team members
– Proficiency in computer skills
KEY RESPONSIBILITIES
– Financial: Support the Operations Manager in managing and overseeing the long-term financial performance of the JPC operations through close and effective management.
– Leadership and performance management: Support the Operations Manager in leading, developing and retaining high quality employment advisors and administrative staff that are capable of ensuring best practice delivery of the job center services.
– Ensure that the advisors are meeting/exceeding their minimum performance targets/caseloads/employer attraction and manage individuals’ performance accordingly.
– Supervise/Run regular performance reviews of the assigned Job Advisors, Employer Advisors, Group Facilitators, and Trainers etc. in coaching and the JPC’s personal development programme.
– Monitor the performance of individuals and respond quickly to address underperformance through motivation and remedial techniques.
– Support the Operations Manager in ensuring the achievement of operational budgeted placement minimums.
– Support the Operations Manager in ensuring regular reporting of performance in accordance with JPC requirements.
– Operations: Produce monthly management information at office and individual level.
– Work with Corporate Management team to ensure compliance with internal and external audits.
– Monitor and manage day-to-day quality of provision, e.g. customer complaints and feedback and solution recommendations.
– Contribute to facilitate best practices are maintained and developed through sharing resources, skills, know-how and expertise with Directors of Operations, Operations Managers and other Deputy Operations Managers nationally.
– Develop innovative placement, training and development tools and options with Employer Advisors, Job Advisors, Group Facilitators and Trainers to ensure growing job placement rates within the JPC.

Job Details

Date Posted: 2017-08-03
Job Location: Medina, Saudi Arabia
Job Role: Management
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Management
Gender: Female
Nationality: Saudi Arabia
Degree: Bachelor's degree

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