EM Systems Engineer – Whatsup GOLD – Injazat Data Systems

• Performs incident and request fulfilment support.
• Follows change management process in order to minimize system disruptions.
• Supports the team members to implement appropriate enhancements.
• Identifies and communicates problems or potential failures and implements tasks for effective resolution to reduce system downtime.
• Responsible for first/second line problem resolution
• Reports potential systems problems and collaborate with Incident Management team to restore services.
• Communicates to end users solutions provided by the team and update records
• Assists the team in the implementation of support systems to deliver a successful designed solution.
• Functions as part of a team providing 24*7 technical support cover.
• Supports the transitioned business.
• Develops software performance enhancements and solicit feedback from client on quality of product/solution
• Performs backup and recovery procedures to ensure system integrity.
• Makes use of provided business or operational impact of technology changes.
• Follows technical procedures and supports the implementation activities

Job Details

Date Posted: 2017-07-26
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Information Technology
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career
Gender: Male
Degree: Bachelor's degree

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