Flexcube Techno Functional Consultant – Raqmiyat LLC (Al Ghurair Group of Companies)

1. To act as the first point of contact in I.T. for Technical & Functional support for Flexcube Core Banking System mainly for the Modules – Customer, Islamic Finance, Guarantees, Wakala Deposits, Current Accounts, GL, Credit Application Workflow, Funds Transfer
2. To analyze the Production Issues raised and provide appropriate solution for immediate fix to Business and to ensure recurrence of such issues are avoided by providing permanent fix for the same
3. To coordinate with Vendor & Oracle for any Technical / Functional support for resolving Production Issues
4. To manage the Flexcube Support Tickets raised by business in the Help Desk system and ensure the tickets are closed within the SLA timeline
5. To provide support for EOD – End of Day activities
6. To Document New Business Requirements BRD Document and Change Requests document by liaising and conducting requirements meeting with Business
7. Review the RS & FS documents provided by Vendor and get the same reviewed by Business for Sign-off and confirmation to Vendor to initiate development
8. To Coordinate for User Training of New Modules or System Changes or New Staff as required
9. To Prepare Weekly & Monthly Status Reports of the Flexcube System Support & Change Requests
10. To liaise with IT Team for Interfacing with external systems like FCDB, ICCS, DDS, WPS, UAEFTS, CRM, BI etc.,
11. To develop MIS Reports as per Business requirement using SQL Scripts
12. To plan, coordinate and prepare System Environments of Flexcube Core Banking
13. Coordinate System and Product Parameterization discussions, Sign-Off & Set-Up
14. To deploy patches of system & environment and provide support for UAT
15. To provide training and first level support to the end users
16. To do regular maintenance & administration of the system
17. To develop in-house batch processing scripts for the FCUBS system
18. To plan and implement appropriate back-ups for systems
19. To coordinate for DR Drills of Core Banking system
20. To Assist IT Manager / Head of IT in submitting Status Reports of Flexcube Core Banking System
21. To participate in IT Audit and provide required data for compliance of IT Audit controls for Core Banking system

Job Details

Date Posted: 2017-09-14
Job Location: Dubai, United Arab Emirates
Job Role: Information Technology
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career

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