Greeter – Al Babtain Group

Job purpose :
Answer inquiries and obtain information for customers, visitors and other interested parties. provide information regarding location of delivery areas or departments, offices, and employees within organization.
Accountabilities :
– Greet customers entering delivery area determine nature and purpose of visit, and direct them to specific destinations.
– operate telephone switchboard to answer, screen and forward calls, providing information and taking messages and prepare the reception report related to customers calls.
– provide information to the customers or visitors about establishment such as location of departments or offices, employees within the organization, services provided as inquiring.
– Conduct daily check tour to ensure cleanness & orderliness of vehicles inside, working of all autos visual displaying screen, and posting all merchandising materials.
– prepare the daily or periodical reports & analysis required from the manufactures & Managers and forward to sales general manager for discussion.
– Monitor & follow up all displayed vehicles movements in/out.
– records the customer number for traffic in deliver area, and prepares the weekly related report.
– Coordinate with maintenance department for not working facilities in Delivery area.
– Perform & coordinate all administrative duties required among all departments.
Job dimension :
Greets guests, customer, and clients in a best professional way. to give the best impression of hospitality and source of information in relation to job description.
Success Factors :
– Performing administrative activities.
– Sustain successful relationships within the group and department.
– Customer service.
Communication & working relationships :
Direct : Delivery Dept, Customer, Clients, Visitors.
Indirect : Internal Departments

Job Details

Date Posted: 2017-08-07
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Automotive

Preferred Candidate

Career Level: Entry Level
Degree: Bachelor's degree

التقدم للوظيفة الان

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