Kuwaiti Pharmacists – Boots – Kuwait – M.H. Alshaya Co.

Overview of the Brand:
Boots has been catering for the healthcare & beauty needs of the British public for over 150 years. As the leading health and beauty retailer in the U.K., Boots has over 1400 stores as well as operating in more than a dozen countries around the globe. Boots pharmacies have earned a reputation for providing customers with excellent, trustworthy healthcare advice. As the renowned health & beauty expert, Boots showcases the best exclusively developed products which meet every customer's need and desire. Whether you are looking for expert skincare advice, the latest cosmetics, essentials for your baby, dependable and reliable healthcare advice or indulgent hair care treats, you will find them all at Boots
The Role:
The Pharmacist is responsible for providing all customers with a safe, legal and effective Pharmaceutical service. At all times, the best interests of the patient are considered and the advice given by the Pharmacists and their assistants reflects this. Must understand the local practices and customer expectations in their operating Market
Skills and Responsibilities:
– Demonstrate the four key elements in every customer / patient interaction: a warm welcome; establish needs; product recommendation and finishing strong
– Use WWHAM and MOP in every patient interaction to achieve exemplary listening and optimal product recommendation
– Use in depth local knowledge, and ensure the range meets the requirements within the targeted stock levels
– Develop and build relationships with local doctors and other health professionals
– Ensure patient counseling, and respect the need for patient confidentiality
– Minimize losses caused by Date Expired Stock
– Ensure company policy and procedures for managing date marked stock is implemented and acted upon
– Deliver all the professional, operational and legal standards
– Ensure delivery of all the operating policy and procedures, ethics and local legislation
– Identify, implement and share Best Practice following consultation with the Store/Area Manager
– Maintain all records require by the external authorities (e.g. MOH and submit within the set deadlines)
– Complete the self-study modules on responding to symptoms and management of minor ailments provided by Boots within the first 6 months of joining the business
– A minimum of 20 hours of external CME activities is expected each year or greater, if required by local Pharmaceutical Association
– Maintain training records for CME activities (provided by Boots or externally) to update own knowledge, as well as maintain a record for all the basic training provided by Boots for self and support team as required
– Review the performance of others in the Pharmacy team as requested by Store Manager and provide feedback and necessary support to allow support team to maximize their contribution
Qualifications and Requirements:
– Kuwaiti National
– Recent grads, and Pharmacists with up to five years working experience
– A Kuwaiti Ministry of Health license to practice Pharmacy
– Fluent in English (Arabic would be an advantage)

Job Details

Date Posted: 2017-08-01
Job Location: Kuwait
Job Role: Medical, Healthcare, and Nursing
Company Industry: Customer Service

Preferred Candidate

Career Level: Mid Career

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