Manager Credit & Collections (Retail) – Andalus Trading Company

– Providing performance reports to higher management (target-activities, results, and budget);
– Ensuring compliance with Company vision and strategy;
– Meet and exceed management targets;
– Developing policies and procedures of operation;
– Providing solutions to collection problems;
– Selecting, developing and leading retail collectors;
– Providing action plans and monitor implementation to the staff;
– Allocate the debtor's files to collectors according to their experience and capabilities;
– Developing and updating the policy of skip and under tracing;
– Apply the necessary control measures to ensure external agencies compliance with company's policy;
– Evolving strategies to increase recovery;
– Prepare monthly target plan;
– Responsible for the allocation of debtors files to the collectors according to their experience and capabilities;
– Ensure that every employee has understood and is fully trained on his job responsibilities;
– Implementing key performance indicator to use it as a tool to monitor the productivity;
– Training, motivating, and leading collection the team;
– Ensure that proper follow up has been done on all the cases as per the collection process;
– Evaluating staff performance on regular basis and preparing appraisal form;
– Ensure implementing all measures of protecting the information security of the operation;
– Ensure that operation budget is prepared, reviewed and approved;
– Ensure that the filling system is well organized and all the files are well arranged.

Job Details

Date Posted: 2017-05-02
Job Location: Al Kuwait, Kuwait
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Mid Career

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