Operation Supervisor – Royal Miles

Deliver a fantastic customer experience by working towards strategic business goals.
Identify root-causes for operation performance and prioritize resolution. Develop, test and deploy new processes to improve performance.
Manage vendors and relationships with vendors.
Coordinate with cross-functional teams to ensure new tools/processes are rolled out in time.
1) Helping with day to day operations scheduling.
2) Outsourcing vehicles from sub-contractors in case of overbooking.
3) Coordinating with drivers for the day to day operational jobs.
4) Coordinating with clients.
5) Making the daily job card for drivers.
6) Coordinating with washers for cleaning the vehicles & making sure the vehicles are ready for the job.
7) Preparing the previous day schedule with rates after checking the job cards of drivers for any extra hours.
8) Helping the Office Manager in making the costing for new Short term & Long-Term Contracts.
9) Helping in preparing the new season rates list for the clients.
10) Coordinating with the Clients for rates & bookings.
11) Attending emergency breakdown and last-minute booking.
12) Making sure all the vehicles leave on time for the job.
13) Make sure operations of Long Term contracts run smoothly.
14) Taking care of complaints & emergencies of Long Term contracts.
15) Coordinating with drivers & mechanic for mechanical emergencies.
16) Coordinating with the accounts department for following up of pending payment with clients.
17) Coordinating with the workshop in charge, for the maintenance & for attending breakdown of the vehicles.
18) 24 hours assistance to clients & hotels.

Job Details

Date Posted: 2017-08-06
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Transportation

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: India
Degree: Bachelor's degree

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