Restaurant Supervisor

Financial: Satisfied Shareholders
• Increased hotel Restaurant revenue in line or exceeding budgets.
• To manage the beverage control function in hotel Restaurant: pricing, stock taking, variance analysis, wastage, etc. to ensure the budgeted liquor cost or better without compromising quality.
• To manage the operating equipment function in hotel Restaurant, Stock taking, variance analysis etc., ensuring minimum stock loss.
• To assist in the management of beverage control in other areas of F&B if required.
• To manage the GAAP point of sale system.
• To manage the beverage control function in hotel Restaurant: pricing, stock taking, variance analysis, wastage, etc.
• To manage all expenses out of hotel Restaurant and report monthly in the financial meetings.
• Ensured that all individual and department results were delivered to achieve or exceed budget while working to deadline.
• Reports & recommendations thoroughly completed.
• Understood, improved and controlled productivity & efficiency month on month.
Customer Service: Delighted Customers
• High Guest satisfaction, low complaints.
• Delivered services to exceed expectations.
• To work with the functions team, ensuring all functions in hotel Restaurant operate seamlessly.
• To maintain excellent Guest relations, through presence on the floor, networking etc.
• To deal with complains timeously and courteously.
• To deal with accounts/cashiers problems, timeously and efficiently.
• Delivered best practice services to client expectations.
• Monitored and managed customer, guests, service providers, partners & other stakeholder expectations, built long term relations.
• Proactively supported and shared information & knowledge with peers in own and other departments & functions.
• Trusted and respected by department members, direct reports & manager/s.
• Effective communication and relationship networks upwards, downwards, sideways & outwards

Job Details

Date Posted: 2017-08-03
Job Location: Jeddah , Saudi Arabia
Job Role: Hospitality and Tourism
Company Industry: Other

Preferred Candidate

Career Level: Management

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