Service Agents

Financial: Satisfied Shareholders
• Ensures that wastage is kept to minimum.
Customer Service: Delighted Customers
· Presents oneself in a way that enhances the overall guest experience, by adding life and energy into the service experience.
· Meets and Greets guests,
· Demonstrates excellent product knowledge of all food and beverage.
· Serves all Food and Beverage products in a manner that demonstrates ‘7-Star’ Service
· At all times, acts in a responsible manner.
· Makes use of guest’s name or title (where appropriate) during all communication.
· Maintains and creates a working environment that reflects a sense of ‘7-Star’ service.
· Ensures that channels of communication are respected and information is disseminated to the correct receivers.
Processes: Effective Processes
· Participates in the service of any special functions or events organized by the hotel.
· All service processes and times are adhered to.
· Performs any additional or special duties as directed by a superior.
· Ensures excellent communication and working relationships with colleagues are maintained and contributes to the team spirit.
· Ensures that a safe, hygienically fit working environment is maintained at all times and report any concerns or faults immediately.
· Knows and applies hotel Policies & Procedures, including those for the emergency situations.
· Ensures all activities are carried out honestly, ethically and within the parameters of the Law.
Learning and Growth: Motivated and Prepared Workforce
• Participates in daily on the job training.
• Involved in training provided by Training Officer to further growth and development.

Job Details

Date Posted: 2017-08-03
Job Location: Jeddah , Saudi Arabia
Job Role: Hospitality and Tourism
Company Industry: Other

Preferred Candidate

Career Level: Management

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أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Service Agents بكل سهولة الان مجانا.


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