The Shop Manager is responsible for managing the store operations and staff in order to deliver the
highest standards of customer service and to maximize sales and profitability in line with company’s objectives.
• Solve critical store operational problems including customers’ complaints, in order to ensure operational effectiveness and to increase customers’ satisfaction
• Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates
• Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget
• Ensure the stock is effectively measured and controlled and manage order placement activities to maximize sales and meet stock performance objectives
• Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop/Department manpower is effectively matched to operational requirements in a cost-effective manner
• Prepare management information reports on store performance in order to allow informed decision-making
• Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement, or exceeding, of sales targets
• Evaluate on a bi-yearly basis the performance of the Customer Service Manager (for Virgin only), the Assistant Manager, Department Manager, Sales Associates, Cashiers and Stock Keepers as per company guidelines
• Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties
• Perform other shop related activities such as overseeing the shop merchandising, verifying the
cleanliness, display and maintenance of the Shop window, placing orders and other
||Albania; Bosnia and Herzegovina; Bulgaria; Belarus; Czech Republic; Estonia; Croatia (Hrvatska); Hungary; Kosovo; Lithuania; Latvia; Moldova; Montenegro; Macedonia; Poland; Romania; Serbia; Russian Federation; Slovenia; Slovak Republic; Ukraine
التقدم للوظيفة الان
أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Shop Manager بكل سهولة الان مجانا.