Spa Manager-European Nationality – Tips and Toes LLC

.Good interpersonal
communication and presentation skills; able to work as a team and strong
coaching and monitoring.
·
Requires to work during
day-off and beyond job description, if necessary.
·
Manages to have high
standard of guest relations role.
·
Manages Spa/ Salon
facilities and health and safety.
·
Performs decision making
and planning skills.
·
Handling/ Monitor stock
control and informing the control department in advance for the products
required for professional and retail use.
·
Perform leadership
abilities and briefings meetings.
·
Handling Cash Sales if
required.
·
Prepare monthly staff
schedule (keeping in mind staff rotation), coordinated with Operations Manager.
·
Manages the staffs under
your jurisdiction and their work related issues.
·
Execute staffs performance
evaluation.
·
Coordinate with the
Administration/ HR Department for the employees’ requirements.
·
Motivate and assist the
staffs to achieve the targets.
·
Prepare reports as Operations
Manager required.
·
Handling maintenance
problem by submitting, coordinating, and following-up on Maintenance/
Engineering/ Housekeeping requests.
·
Staff recruitment to be
coordinated with HR Department.
·
Staff training to be coordinated
with Training Coordinator.
·
Monitor and ensure the
effectiveness of sales procedures and retails claim operation.
·
Ensure to maintain good
quality of customer standard and brand image.
·
Supervise and motivate
staffs to achieve company goals and objectives.
·
Implement and execute sales
activities & training.
·
Ensure and display stores
in relation to company visual merchandising guideline.
·
Handling staffs’ coaching
and counseling.
·
Manages staffs quality
control, appraisal and evaluation skills.
·
Coordinate with the
Operations Manager to establish and implement policy, promotion strategies, and
marketing plan.
·
Handling customers’
complaints and do the necessary action with Operations Manager’s knowledge,
particularly those affecting the operation of the salon.
·
Recognize and celebrate
staffs accomplishments and exceptional performances.
·
Ensure high quality of
customer service and promote good public relation.
·
Perform other related task
when required.
·
Reporting to the Operations
Manager.
Job description may change as per Management discretion

Job Details

Date Posted: 2017-09-13
Job Location: Dubai, United Arab Emirates
Job Role: Beauty and Fashion
Company Industry: Other

Preferred Candidate

Career Level: Executive/Director

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