Technical Support Deputy / Assistant Manager – Unionaire

Provide/Develop/Update the standard Service Technical Documentation (Maintenance/Service manuals, Productsschematics, Products’ Technical Data, Common Defects with resolutions, Common Serviceable parts with alternatives, Technical News Latters… etc.).
Create/develop the Knowledge Base / Hub of the technical support solutions, troubleshooting, service manuals, technical products knowledge, self-services step-by-step manuals and other standard technical knowledge for both Customers & all Service Providers to ensure the maximum quality level for the services provided to the Customers.
Continuous Development of the standard technical activities (Installation, Products Operating, maintenance, trouble-shooting… etc.).
Provide inputs into the Products’ Quality process via SCR, DR & FFF reports/ analyses / recommendations.
Monitor/ Report the repeated and early failures/defects and work the R&D to provide the necessary repairs/solution.
Provide inputs to the Technical training processes & contents through the technical analysis of most common defects & required technical competencies.

Job Details

Date Posted: 2017-07-18
Job Location: Cairo, Egypt
Job Role: Manufacturing
Company Industry: Manufacturing

Preferred Candidate

Career Level: Management
Gender: Male

التقدم للوظيفة الان

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Technical Support Deputy / Assistant Manager – Unionaire بكل سهولة الان مجانا.


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