Aftersales Manager – Al Futtaim Group

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

We are looking for an Aftersales Manager in Toyota who will be responsible to ensure , and improve , the profitable operation of the After Sales Departments in the dealership , and to assist the after sales departmental managers with the promotion of their departments with the view to increase sales of their products.

Your key responsibilities will be but not be limited you:
To maximize departmental profitability through the sales of labour , parts and materials
To improve the quality of customer service and retention by implementing marketing strategies and action
plans to increase sales
To develop a After Sales Marketing Plan with the Pats & Service Managers concerned of the different branches
Plan , initiate and promote after sales marketing and promotional campaigns via advertising and general
promotional activities
Monitor strategies and actions implemented to increase sales on weekly / monthly basis and implement corrective actions to achieve planned targets
Improve data base management system for use with data base marketing
Visit all major customers and fleetowners on a 6 weekly cycle to determine customer satisfaction and promote marketing / promotional campaigns
Daily monotoring of sales vs targets for all aftersales departments and institude corretive actions where necessary
Monitor outstanding debtors and take necessary action to inform / collect from customers

Job Details

Date Posted: 2018-01-10
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Other

Preferred Candidate

Career Level: Management

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