Application Specialist – MINDFREE Consulting

Company Brief:
Our client is a leading regional group in healthcare, dedicated to contribute to the UAE, Qatar, Bahrain and Oman Markets by supplying high quality products and services to hospitals, clinics, laboratories and analytical industries. They are seeking to recruit an “Application Specialist” for their branch in Qatar.
Job Requirements:
• Responsible to train customers on the products (Hematology & Biochemistry) and provide tech support (Non- Engineering)
• Conduct Application trainings to customers
• Support sales team during technical discussions with customers
• Conduct demonstrations, evaluation & presentations
• Assist customers with validation studies for accreditation purposes
• Communicate with customers and provide application support via phone or when needed
• Coordinate with the sales team to know more about competition and provide argumentation in a scientific way
• Assist sales teams during technical discussions
• Coordinate with service team to know installation status and plan trainings accordingly
• Prepare training certificates for customer training attendees
• When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information
• Communicate with principals on technical information
• Communicate with principals on any queries of the customer which cannot be resolved from our end
• Keep update with latest training schedules and training materials
• Attend all relevant webinars conducted by the principals
• Bachelor’s Degree in Medical Lab Sciences
• Minimum 2 years of experience

Job Details

Date Posted: 2017-09-26
Job Location: Doha, Qatar
Job Role: Administration
Company Industry: Other

Preferred Candidate

Career Level: Mid Career

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