Assistant Store Manager – Milano – KSA WP – M.H. Alshaya Co.
You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements:
You will have:
* At least 3 years' retail experience (ideally at a supervisory level)
* An understanding of fashion retail
* Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)
* PC literacy.
Milano, Alshaya 's own brand that began, as one store in the Kingdom of Saudi Arabia in 1994 offering products from various countries including "Made in Italy", has grown to become one of Middle East's leading fashion footwear & accessories retailer, with more than 90 stores operating across MENA.
The Milano mark is synonymous with one of the world's most revered fashion capitals. It is a representation of the values that underpin our brand's Italian bloodline and is at the core of everything we do.
Be it the latest catwalk trends or timeless, classical elegance, style is one of the foundations on which the Milano brand is built. Our obsession with style is reflected through our products, fulfilling our customer's desire to look and feel their best.
M.H. Alshaya Co. is a leading international franchise operator for over 80 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,500 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 50,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
||Mecca, Saudi Arabia
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