You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements:
You will have:
* At least 3 years' retail experience (ideally at a supervisory level)
* An understanding of fashion retail
* Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)
* PC literacy.
About & Other Stories:
Launched in March 2013, & Other Stories offers women a wide range of shoes, bags, accessories, beauty and ready-to-wear to create their personal style, or story. Ateliers in Paris and Stockholm design diversified fashion and beauty collections with great attention to detail and quality at an affordable price.
& Other Stories is about bringing everything a modern woman can wear into one place, focusing on the whole look. Our collections are built around inspiring fashion stories. All our lines are diverse, ranging from masculine tailoring to feminine chic, and designed to provide endless styling choices. Carefully selected materials are an important ingredient in every piece.
& Other Stories' stores can be found where fashion-loving women shop, on some of the best and most recognisable addresses in the world in Aarhus, Amsterdam, Antwerp, Barcelona, Berlin, Brussels, Bologna, Cagnes-sur-Mer, Cologne, Copenhagen, Frankfurt, Ghent, Hamburg, London, Madrid, Malaga, Manchester, Milan, Munich, New York, Paris, Rome, Strasbourg, Stockholm and Torino, and Dubai.
& Other Stories is a brand under the H&M Group.
M.H. Alshaya Co. is a leading international franchise operator for over 80 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,500 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 50,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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