- Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.
- Responsible for promoting a professional and efficient Bodyshop image.
- Responsible for accurately estimating all body repairs in line with Manufactures times.
- Greet customers and help interpret their needs. Where necessary seek technical advice from relevant personnel.
- Ensure customers receive price estimates on all repairs
- Respond promptly to telephone queries from customers
- Liaise with customers of completion deadlines are unlikely to be met
- Liaise with Cashier to ensure due payment received prior to release of vehicle
- Ensure Reception area is maintained clean and tidy at all times
- Ensure all relevant information is clearly & correctly recorded on the Job Card
- Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted
- Interpret any pertinent warranties and ensure customers are aware of their rights
- Ensure customers’ vehicles are neatly parked in the designated areas
- Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading
- Together with Bodyshop Manager, manage customer appointment system
- Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels
||Customer Service and Call Center
التقدم للوظيفة الان
أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة BRP Estimator بكل سهولة الان مجانا.
تعليقك علي الوظيفة