Business Analyst – Business Excellence – Process Improvement – Michael Page International (UAE) Limited
We are seeking an experienced Business Analyst to implement business excellence models and best practice guidelines throughout the business.
The candidate will be responsible for gathering, documenting, analysing and communicating business processes. This will include facilitating workshops, documenting workflows, creating documentation, identifying areas for process improvement and assisting in implementing improvement projects.
A government with a fantastic work culture, collaborating with public and private organisations across Dubai for a number of interesting initiatives.
– Create as-is process documentation using appropriate tools, applying knowledge of business process modelling notations- Assist Business in arriving at to-be process documentation, and support in developing Quality Management SystliLead process discovery and redesign workshops- Recommend improvements or modifications to existing processes, mapping process- Identify new process opportunities and accurately analyse and estimate new processes, feasibility and business value, – Experience in managing process change, developing both service catalogue, and DOA- Educate business users responsible for managing and operating business processes in process improvement- Collaborate with the Manager, Service Excellence and Executive Leadership to design, implement and evaluate initiatives to deploy the Excellence model through-out the organisation.- Work within project planning constraints, escalating any identified project risks and issues to management accordingly- Conduct frequent organisational assessments to measure adoption of excellence practices throughout the business.- Identify baseline effort expended on current tasks versus proposed improvements to assist in making business case for implementing change- Liaise with external entities from both public, private and not for profit for the purpose of benchmarking and adoption of best practices.- Monitor, measure and provide feedback on process performance
– Bachelor level degree in Quality or Business excellence- Minimum 5 years' experience in a similar role is required- Experience as Business Analyst and/or Business Excellence Specialist- Strong knowledge of business excellence models and knowledge of government organisational performance guidelines would also be advantageous.- Strong analytical and problem-solving skills with the ability to exercise mature judgment.- Excellent writing skills and communication skills
This very exciting, key role will pay an attractive salary with great benefits to the successful candidate.
||Dubai, United Arab Emirates
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