Business Development & Client Relations Unit Leader

Business Development & Tenant Relation Manager is responsible for overseeing all aspects of leasing management, develop leasing plan to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan. Ensure proper tenant mix in the property in line with business strategy and market demand and to achieve desired company business objectives. Also maintains property rentals by advertising and filling vacancies; maintaining and securing premises. He shall report directly to the AGM.

Job Description

  • Manages day-to-day operations of leasing and ensure maximum optimization of resources
  • Develop leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
  • Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall
  • Develop a structured business plan for the mall covering all key components of mall operation
  • Negotiation of leases both new and renewals across all categories including: Anchors, line units, F&B and leisure
  • Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business
  • To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
  • To ensure smooth and positive relationship with the tenants, suppliers and contractors
  • Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
  • Monitor with the facility management department plans and schedules for regular and periodic maintenance and follow up on quality and execution
  • Preparation and development of marketing and annual event plans/calendar Follow up on the receivables from tenants and implementation of contractual terms
  • Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
  • Follow legal procedures with respect to mall operations and tenant interactions
  • Develop and upkeep the corporate mall identity – ensure adherences to corporate brand guidelines
  • Take steps to improve customer services inside the mall Performs other tasks as assigned.
  • Prepare weekly and monthly reports on the status and performance of leasing activities
  • Continually monitor tenant mix to ensure commercially profitable to the mall
  • Coordinate with retailers on a daily basis to resolve issues
  • To attend to tenants and clients’ needs and provide optimal level of service
  • Implement all the necessary documentation required in the fulfillment of activities such as leasing, renewals, moving in, moving out and renovation, operation.
  • Prepares a target list of the prospective customers, both local and international suitable for the type of areas available for leasing in the mall, assess their due diligence, invites them to a presentation of videos, drawing, models etc. in order to generate interest in the mall, work towards sales closure to meet revenue targets and Ensures proper maintenance of tenants waiting list
  • Performs other tasks as assigned

Job Details

Posted Date: 2018-04-05
Job Location: Al Kuwait, Kuwait
Job Role: Sales
Company Industry: Real Estate

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree

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