Case Management Officer – Save The Children

The Job Location will be in: Za'atari Camp.


The Case Management Officer as part of project team will provide technical guidance,
support and strategic direction to the case manager works currently at project .
The role of the Case Management Officer is to assess, design and guide staff a they initiate
interventions to offer psychosocial support and address violations of children’s rights: protect them from abuse, exploitation, violence and neglect.
The Case Management Officer is responsible for ensuring that quality programs meet quality
standards and capacities of staff are developed to provide protection to children.


Reports to: project manger
Country Dimensions: Save the Children works in all 12 Governorates in Jordan with a current
staff complement of approximately 300 staff and current expenditure of approximately $10 million
each year.
Staff directly reporting to this post: case manger.


 Support the project manager with project budget monitoring and monitor monthly costs and budget lines
 Initiate the project reports and donor reports
 Support the delivery of effective Programmes, in both development and humanitarian
contexts, by:
 Work with child protection and Education partners to assess needs or, coordinate and
oversee needs assessments being conducted by partners about child protection issues, to
map out priority protection gaps and identify key resources and assets utilizing Child
Protection in Emergency (CPIE) Rapid Assessment tools.
 Support in Ensuring that child protection interventions are informed by and integrated with
other core sectors of health, nutrition, food security and livelihoods.
 Initiate and/or carry out capacity-building of key staff in specific child protection in
emergencies competencies including appropriate child protection approaches, where
 Support in Coordinating the CP-GBV /referral coordination group meetings by ensuring the interagency communication to prepare meeting’s agenda, provide technical support.
 Provide technical support to the field teams through regular field visits to ensure child
protection activities are appropriately implemented according to quality standards.
 Support the ongoing referral systems amongst the different program interventions (child
protection, education, psychosocial, income generation, food security, etc.) in communities.
 Ensure that community based Child Protection Committees (CbCPC) are established and
strengthened by: ensuring CPCs set and follow their action plans; linking CPCs with other
existing committees; and, identify areas of needed training and support for CPC members.
 Support in ensuring the active participation of children in Child Clubs by exploring different
initiatives, resources and practices to promote meaningful child participation.
 Compile quantitative and qualitative updated data and reports as needed in collaboration
with MEAL team.
 In coordination with the Child Protection team members, support regular participatory
activities with different groups of children to identify issues affecting children in their
communities, and assist the teams to identify gaps and develop appropriate responses
 Ensure the representation of Save the Children as CP and right-based organization in Inter-
Agency coordination meetings when needed.
 Ensures adherence to the Child Safeguarding Policy and reporting procedures
 Undertakes any other tasks assigned by line manager / supervisor.

Job Details

Posted Date: 2018-05-16
Job Location: Mafraq, Jordan
Job Role: Management
Company Industry: Community/Social Services/and Nonprofit

Preferred Candidate

Career Level: Mid Career
Nationality: Jordan
Degree: Bachelor's degree

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