Case Manager – Jordan River Foundation

Case Manager – Jordan River Foundation

To provide on-going case management requirements, including receiving clients at office, documentation, and data entry/modification, and serve as the first point of contact for patients and possibly refers patients to Psychosocial Counselors, depending on individual need.

Core Responsibilities:

• Prepares comprehensive case studies, needs assessments of received cases and makes appropriate recommendations; follows up on active cases and conducts periodic site- re-investigations
• Provides on-going case management requirements, including receiving clients at office, documentation, and data entry/modification
• Participate, as requested, in workshops, intended to improve professional knowledge and skills relevant to his/her field of work and transmits such acquired knowledge to other social workers
• Conducts individual/family interviews to recommend interventions based on a designed specific intervention plan and to address the needs of families; Identifies shortcomings and assists with necessary remedies
• Monitors and supports prevention, treatment and reintegration, according to programme plan and schedule
• Supports the Psychosocial Counselors in technical and administrative matters relating to the different activities of the programme
• Facilitates the work of the counsellors by carrying out awareness activities on the psychosocial needs of children and their families
• Maintains a professional and approachable attitude towards patients, respecting their confidentiality
• Serves as the first point of contact for patients and possibly refers patients to Psychosocial Counselors, depending on individual need
• Maintains a database of counselled patients, and manages reporting as requested by the Supervisor
• Participates in the development and distribution of awareness raising materials as related to mental health, psychosocial well-being, optimum development of children and adolescents
• Works with the supervisor to arrange case meetings for complex cases and ensure cases receive multidisciplinary support
• Manages cases in line with existing procedures, adhere to standard documentation processes and follow best practice guidance
• Ensure that data collection and storage respect data protection protocols and confidentiality principle

Job Details

Posted Date: 2018-12-04
Job Location: Aqaba, Jordan
Job Role: Community Services
Company Industry: Community/Social Services/and Nonprofit

Preferred Candidate

Career Level: Entry Level
Nationality: Jordan
Degree: Bachelor's degree

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