Child Protection (CP) Manager – IRC International Rescue committee

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.
IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 3,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, water and sanitation, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
Job Overview/Summary:
The Child Protection Manager will be responsible for technical oversight and remote management support to field level implementation of IRC child protection monitoring programming in NW Syria. The Child Protection Manager will report to and assist the CP Coordinator in setting up new or strengthening existing child protection programs for families and children vulnerable to abuse, exploitation, neglect and violence in IDP camps and off camp areas. He/she will be responsible to supervise the day to day activities of all Child Protection teams in the different locations in N. Syria. Moreover, the Child Protection Manager will also support the CP Coordinator in strategic decisions for child protection programs. Finally, the CP Manager will work on the Capacity Building programming in supporting the training and mentoring of local partners for case management services, in close coordination with the IRC Protection team.
Major Responsibilities:
– Remotely manage and oversee activities of the NW Syria child protection program, providing daily support and guidance to field teams to ensure high-quality programming.
– Coordinate regular child protection activities, emergency assessments, and awareness sessions. Ensure all program activities are responsive and executed to a high quality standard.
– Supervise and guide on a daily basis the Child Protection Officers and Senior Child Protection Officer in charge of the child protection activities in different locations, including: setting up clear objectives for them, training them on new IRC’s methodologies and ensuring they report their daily tasks;
– Oversee the planning and ensure smooth implementation of daily field activities in relation to child protection and case managementin accordance with the standard tools and IRC procedures;
– Technical oversight of planning for psychological support, case management, and CP trainings.
– Develop, continuously update, and refine quality systems and tools for program monitoring to ensure the effective collection and analysis of qualitative data.
– Represent CP section in donors’ meetings or other internal/external meetings as requested by the CP Coordinator (Child Protection Sub Cluster, BvA meetings, bi weekly donor meetings, etc.);
– Directly liaise with Protection Department for Case Management/capacity building and mentoring programming working with local organizations;
– Liaise with other child protection actors working in N. Syria, and any other relevant service provider on management of caseload and referrals;
– Ensure case management steps, case management meetings, referrals and documentation are happening in timely and quality manner, by conducting case conferences with the different teams on a regular basis;
– Ensure regular communication with the CP Coordinator for updates on achievements, challenges, donor reports and proposals’ development;
– Develop detailed project work plans that are aligned with donor timelines and targets and follow IRC procedures for implementation.
– Prepare detailed program activity, procurement and spending plans well in advance of program activities to ensure strong cross-departmental coordination, particularly with finance, supply chain and the MEAL team
– Provide input into the design of monitoring tools and approaches, including rapid needs assessments, registration forms, and service referrals.
– Alert supervisor of any project delays, deviations of major challenges experienced at field level
– Work together with the CP IMO in order to compile qualitative and quantitative data for donors’ reports and for program quality documentation;
– Translate and analyze regularly reports coming from inside Syria as per request from the CP Coordinator;
– Provide general support to the CP Coordinator in planning, reporting, arranging trainings and documenting all child protection activities;
– Any other duties as assigned by the CP Coordinator.
Program Development
– Support protection business development opportunities, including contributing to concept notes, proposals, budgets, and other documents as requested by the Protection Coordinator.
– Attend and participate in donor and partner meetings
– Staff Performance Management, Learning & Development:
– Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
– Develop and implement remote management capacity building approaches to build the strengths of the team in Syria.
– Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
– Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
– Approve and manage time, attendance and leave requests to ensure adequate departmental coverage.
– Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
– Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
– As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
– Promote and monitor staff care and well-being. Support appropriate interventions in response to identified staff care needs.

Job Details

Date Posted: 2017-09-11
Job Location: Amman, Jordan
Job Role: Management
Company Industry: Community/Social Services/and Nonprofit

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree

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