Cinema Supervisor – Kuwait – MAJID AL FUTTAIM Cinemas

Perform all duties of a Customer Service employee and oversee the team in all departments. Always act as a role model for the Customer Service team. Assist in efficient stock control, cinema presentation, staff feedback, conflict resolution to support the management team, whilst working within the policies and procedures of MAF Cinemas.
Role Responsibilities – Including but not limited to;
• Follow MAF Cinema’s Service Steps to deliver a consistent high level of service to all guests
• Respect all fellow team members and treat as equals.
• Provide assistance to others where possible regardless of which department is listed on the roster.
• Ensure the maximum amount of time is spent in front line operations as a support and role model for the Customer Service team.
Health & Safety
• Abide by policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues and self.
Food Hygiene & Handling
• Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination.
• As a PIC Level 2 trained employee ensure that the knowledge from this course is implemented at the cinema.
Suggestive Selling & Upselling
• Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.
Cash Handling
• Follow MAF Cinema cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift.
Administrative Duties
• Be aware of the correct procedures on performing EON, programming, petty cash, cashier balancing, etc and ensuring these procedures are done in a timely manner.

Job Details

Date Posted: 2018-01-02
Job Location: Al Kuwait, Kuwait
Job Role: Hospitality and Tourism
Company Industry: Entertainment

Preferred Candidate

Career Level: Mid Career

التقدم للوظيفة الان

Cinema Supervisor – Kuwait – MAJID AL FUTTAIM Cinemas

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