Client Relations Coordinator – Stryx Sports

Job Summary
We are seeking an outstanding customer focused Client Relations Coordinator with excellent organizational and communication skills to join our fast-growing company based in Media City to provide high quality customer and administration support. Position is open for European FEMALE candidates only.
Main Duties
• Liaise with clients on daily basis over the phone, by email as well as in person at the training location(s)
• Handle clients’ complaints, questions and other inquiries independently
• Maintain strong and lasting relationships with clients to ensure high customer satisfaction rate
• Follow up on payments and handle collection of money whenever necessary
• Work closely with Client Relations Director to ensure smooth day to day operations of the academy and all sports programs
• Manage new school members and assist them through the enrollment process (arrange trial sessions, assign them to appropriate teams, collect payments, deliver training kits etc)
• Use web-based CRM system to record payments and ensure all members’ data is kept up to date and managed properly
• Carry out other appropriate general office duties as assigned by the management
• Provide administration support to the team
• Manage periodical reports about customers’ renewal rates, payments, complaints etc
• Assist in organizing trips, events and camps for the members

Job Details

Date Posted: 2017-10-04
Job Location: Dubai, United Arab Emirates
Job Role: Administration
Company Industry: Sports and Recreation
Monthly Salary: US $3,000

Preferred Candidate

Career Level: Mid Career
Gender: Female
Nationality: Albania; Austria; Australia; Bosnia and Herzegovina; Belgium; Bulgaria; Belarus; Canada; Switzerland; Czech Republic; Germany; Denmark; Estonia; Spain; Finland; France; Great Britain (UK); Greece; Croatia (Hrvatska); Hungary; Ireland; Iceland; Italy; Kosovo; Lithuania; Luxembourg; Latvia; Moldova; Montenegro; Macedonia; Netherlands; Norway; New Zealand; Poland; Portugal; Romania; Serbia; Russian Federation; Sweden; Slovenia; Slovak Republic; Ukraine; United Kingdom; United States

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