Client Representative – Arab Media Group

Job Function
Handling guests inquiries and all incoming and outgoing calls, and performing related administrative works (mail, meeting rooms’ reservations, Ect).
Job Scope
Internally: AMG Staff.
Externally: Guests, visitors, Clients and customers.
Key Accountabilities
 Attending Work Shifts allocated for each receptionist.
 Switchboard management
 Reception management
 Office management- attendance; room booking.
 Inventory of office supplies
 Scheduling maintenance; cleaners etc.
 Company Courier management etc; Business card management
 Pick up and deliver the mail and control collection & distribution/ maintain updated reports.
 Keeps the supervisor/Manager informed about any breach or important issues.
 Maintain Call Quality and Call Handling Techniques as specified by the Line Manager.
 Maintain professionalism in attitude and guidance when dealing with Internal/ External Clients.
 Greeting for opening/ closing Phone Call etiquettes. This includes welcome Greetings, and closing phrase compliments. Greetings for Guests/ VIPs and acquiring information about their needs; handling their queries in courteous and professional manner.
 During Working hours, more than 95% of incoming calls should be handled.
 Any other additional duties assigned by the manager.

Job Details

Date Posted: 2017-12-10
Job Location: Dubai, United Arab Emirates
Job Role: Administration
Company Industry: Arts/Entertainment/and Media

Preferred Candidate

Career Level: Mid Career
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor's degree

التقدم للوظيفة الان

Client Representative – Arab Media Group

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