Collections Specialist – PERI

Key Responsibilities

  • The duties of a Collections Specialist include collection…..
    calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.Responsible for monitoring and maintaining assigned accounts- Customer visits & calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support where support is needed .
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with Customers and sales.

Essential Functions

  • Weekly and monthly reporting to direct supervisor Monthly Delinquency notices.
  • Processing monthly credit memos and the appropriate reporting.
  • High volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service to customers and sales
  • Internal and External customer interface
  • Participate in team planning meetings Meet defined department goals and activity metrics

Job Details

Posted Date: 2018-05-05
Job Location: Al Kuwait, Kuwait
Job Role: Accounting and Auditing
Company Industry: Construction/Civil Engineering

Preferred Candidate

Career Level: Mid Career
Gender: Female
Degree: Bachelor's degree

التقدم للوظيفة الان

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