The COMMOB officer (CMO) is responsible and accountable for the performance of highly skilled IBVs for implementation of community mobilization activities related to recycling and waste segregation in Azraq camp. The CMO will liaise and cooperate with WASH sector partners (ACF, World Vision, and UNICEF) in terms of spreading messages related to the project, ensuring quality, efficiency, and compliance with ACTED rules and policies:
1.1 Organisation and planning
– The CMO, in collaboration with the Filed/Area Coordinator, is responsible for planning and organizing the community mobilization and targeted recycling promotion campaigns and activities in the camp, and allocating work amongst the team members.
– She/he is responsible for planning and overseeing resources and logistical requirements for the implementation of the project activities, and reporting to Field/Area Coordinator the needs of the program.
1.2 Campaign development and activity design
– The CMO, in collaboration with the WASH Project Coordinator, is responsible for planning, implementing and monitoring activities to set community mobilization- priorities to ensure the campaigns and activities are based on sound field-evidence are that they are implemented timely and with high quality standards.
– The CMO will engage in necessary research for developing best practice community mobilization methodologies and adapting them to the context of the project in Azraq refugee camp. Additionally, he/she will be liaising and engaging with solid waste management partners in the camp, to align programmes with approaches.
– The CMO is responsible, in collaboration with the logistics department, for ensuring timely order of needed community mobilization materials and recycling items for distribution to refugees
– The CMO will ensure that refugees in community mobilization sessions are fully aware of ACTED SWM project’s goals and activities.
1.3 Performance and quality monitoring
– The CMO is responsible for performance and quality oversight of the team, to ensure that standards and indicators are being met. This includes designing and implementing quality and performance improvement systems, and capacity building initiatives as required.
– The CMO will work with monitoring and evaluation teams to design baseline and endline studies to assess the level of knowledge of refugee participants post-project.
1.4 Ongoing mentoring and on-site training of staff to ensure continuous improvement
– Skills development: the CMO is responsible for capacity building of the IBV team through development, implementation, and follow up of both class-room and field-level training and mentoring.
1.5 HR and time management:
– The CMO, in collaboration with the Field/Area Coordinator, is responsible for recruitment, conducting interviews, quality control and disciplinary measures, and overall HR oversight of IBV teams.
– This includes implementing monitoring and reporting systems to monitor and report attendance, leave, etc, to ensure timely payment of IBVs.
– The CMO should report immediately to the Field/ Area Coordinator and concerning any HR issues arising.
– The CMO is responsible for sharing information both to the team and from the team to Area Coordination and other program departments.
2.1 Performance reporting:
– The CMO is responsible for collecting and compiling daily monitoring reports of the community, including implementing systems to collect field-level information.
2.2 Ad-hoc reporting:
– The CMO is responsible for communicating issues, problems, challenges, or ideas to Coordination and to Filed/Area Coordinator.
2.3 HR reporting:
– The CMO is responsible for ensuring that IBV systems are established and working well.
3. Communication and Coordination
3.1 Communication with ACF on community mobilization and hygiene promotion:
– The CMO will develop communications and reporting materials on community mobilization activities, including field-testing of IEC materials, interactive methodologies on specific activities and campaign content, contributing in particular on recycling awareness, reduction of plastic waste, and segregation of waste.
– The CMO will keep regular communication with the Filed/Area Coordinator.
3.2 Cross-Programme communication:
– The CMO will attend camp WASH Working Group and coordination meetings as requested and will contribute to the liaison with other programs.
– The CMO will attend the community representatives and info sessions meetings at CARE centres in all villages to spread all messages related to solid waste management, passing the solid waste project goal and to get the community feedback.
– The CMO will maintain good relations with key partner organization, stakeholders in the community and will be the referral point between the Filed/ Area Coordinator and others.
– The CMO is responsible for security management of his/her team and is for knowing the location of all teams at any point in time, maintaining regular communication with the team when in the field.
– The CMO is responsible for immediately reporting incidences to the ACTED Security Officer and Coordination.
– The CMO is responsible for implementing and communicating security or evacuation plans.
|Job Location:||Zarqa, Jordan|
|Job Role:||Community Services|
|Company Industry:||Community/Social Services/and Nonprofit|
|Monthly Salary:||US $1,500|
|Career Level:||Mid Career|