Contact Center Executive – Aramex

To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to,

• Handle Incoming Phone Calls

• Resolve standard customers requests and route issues that require follow-up to Customer service Team

• Communicates customer inquiries/messages/feedback to teams and sales owners

• Provide satisfactory service to customers

Job Details

Posted Date:2018-09-13
Job Location:Amman, Jordan
Job Role:Customer Service and Call Center
Company Industry:Shipping

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor's degree

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