Corporate BIE Executive

Alignment of quality standards across the network in order to ensure efficiency in all services and products across the network.
Support for Local BIE team in stations in all inquiries.
 Issue daily, weekly and monthly reports to monitor and analyze the results of improvement projects/new products.
 Follow up on the internal audits which are done by local BIEs
 Issue Performance Dashboards and Performance enhancement reports.
 Hold strategic planning audits on monthly basis. Update objectives progress and publish on the Global Portal site. Share with COO, Regional CEO and station manager.
 Support different countries in obtaining Quality certificates

Job Details

Date Posted: 2017-11-21
Job Location: Amman, Jordan
Job Role: Customer Service and Call Center
Company Industry: Shipping

Preferred Candidate

Career Level: Entry Level

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