CRM Business Analyst – Burgan Bank

 To monitor and document CRM daily integration with BB remote application (BANKS, Power Card, Ultimus).

 Coordinate with IT department to insure the efficiency of CRM application.

 Handle day to day CRM user queries and provide required support to CRM end users.

 Handle all customer’s inquires through CRM (Email activity) and insure responding with timely manner.

 Monitor CRM sales opportunities created and coordinate with sales team to maximize the potential sales.

 Contribute with CRM application UAT whenever applicable.

 Maintain proper logs of CRM activities and present it in friendly report / presentation.

 Support CRM Manager with the implementation and execution of new CRM application initiative and application development.

 Prepare CRM Marketing campaigns. And manage sending EShot through CRM application.

 Performs other duties in line with scope of work and instructed by direct manager.

Job Details

Date Posted: 2017-12-06
Job Location: Kuwait
Job Role: Marketing and PR
Company Industry: Banking

Preferred Candidate

Career Level: Entry Level
Nationality: Kuwait
Degree: Bachelor's degree

التقدم للوظيفة الان

CRM Business Analyst – Burgan Bank

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