CSR – CUSTOMER SERVICE REPRESENTATIVE

• Process the Rental Agreement for all short term rentals and leasing in accordance with the standards and procedures set by the Division and its International Partner.

• Prepare the Rental Agreement, based on the given requirements, for signature of the Customer.

• Ensure the correct entry of order information and other important details in the system.

• Inform the Customer on the specifics of the Rental Agreement, including procedures and requirements for certain events, especially for traffic violations and accidents.

• Obtain all relevant identification and credit card details for future reference and charging of additional cost for any incurred traffic violations and accidents.

• Carry out the visual inspection of the vehicle to ensure the proper documentation of the vehicle’s exterior condition upon its release to / receipt from the Customer.

• Provide the utmost customer service when dealing with Customers in order to meet or exceed the Customer’s satisfaction.

• Respond and resolve to Customer inquiries and issues in a professional manner; escalate it to the Station Supervisor as and when necessary.

• Treat the Customer with utmost respect at all times; prevent any personal feelings or attitude from showing regardless of the Customer’s background or appearance.

• Carry out Ad Hoc Activities, as and when requested by management, in order to ensure the achievement of deliverable.

Job Details

Posted Date:2018-09-19
Job Location:Doha, Qatar
Job Role:Customer Service and Call Center
Company Industry:Automotive
Monthly Salary:US $1,000

Preferred Candidate

Career Level:Mid Career

التقدم للوظيفة الان

أنشئ سيرتك الذاتية الآن وقدّمها الي اكبر الشركات التي توظف اون لاين. إنشاء سيرتك الذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية والأسرع للحصول على الوظيفة CSR – CUSTOMER SERVICE REPRESENTATIVE.



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