• Greet customers warmly and ascertain problem or reason for calling.
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Resolve customer complaints via phone, email, mail or social media.
  • Use telephones to reach out to customers and verify account information

Job Details

Date Posted: 2018-01-25
Job Location: Doha, Qatar
Job Role: Customer Service and Call Center
Company Industry: Catering/Food Services/Restaurants; Healthcare, other; Food Production

Preferred Candidate

Career Level: Entry Level
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

التقدم للوظيفة الان


أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة CUSTOMER CARE AGENT (FEMALE) بكل سهولة الان مجانا.

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