Customer Service Agent – UC Forward FZ LLC

Managing incoming calls and customer service inquiries.
Generate leads that develop into new customers.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the Light methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Handle Emails, Social Media, Web Chat.

Job Details

Posted Date: 2018-08-25
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Marketing

Preferred Candidate

Career Level: Mid Career
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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