Customer Service Agent – UC Forward Marketing FZ-LLC
Managing incoming calls and customer service inquiries
Generate leads that develop into new customers.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the Light methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Handle Emails, Social Media, Web Chat.
|Job Location:||Dubai, United Arab Emirates|
|Job Role:||Customer Service and Call Center|
|Company Industry:||Information Technology|
|Monthly Salary:||US $1,000|
|Career Level:||Mid Career|
|Nationality:||United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen|
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