Customer Service Associates for Kidzania – Kuwait – M.H. Alshaya Co.

KidZania are looking for talented and flexible individuals with customer service experience to join our park as Customer Service Associates.
As a Customer Service Associate in KidZania, you will perform as an individual and as part of a team to provide an outstanding experience to our young customers. You will receive full training in all aspects of the role, becoming a product knowledge champion for the many multi-national and local brands that share sponsorship and branding in the park, as well as learning how to operate the various park attractions.
To qualify for this position, you should have previous retail or customer service experience, a flexible, can-do attitude, and the ability to work with large groups of children under the age of 14, and most importantly… know how to have fun!
About KidZania: KidZania, an award-winning concept, takes interactive entertainment and learning to an entirely new level by combining role playing with real life. Globally recognised for its unique blend of entertainment and education (edutainment), KidZania creates a fun children-centric city experience designed to educate and inspire children up to 14 years old – from arriving at the airport, to visiting a city centre, to exploring the city streets. KidZania operates just like a real city complete with buildings, paved streets, vehicles, a functioning economy and recognisable destinations in the form of "establishments" sponsored and branded by leading multi-national and local brands. The facilities are designed to educate through experience, fostering the development of life skills, but from a children perspective – it's all about fun! Our staff are energetic, creative and committed to ensuring all visitors enjoy their time at the park. Above all, every employee is passionate about the land of cool kids: KidZania.
About Us: M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.

Job Details

Date Posted: 2018-01-10
Job Location: Kuwait
Job Role: Customer Service and Call Center
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Entry Level

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