Serves customers by providing product and service information; resolving product and service problems.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
|Job Role:||Customer Service and Call Center|
|Monthly Salary:||US $500|
|Career Level:||Entry Level|