Customer Service Representative (CSR)

• Secures supply chain PM / AM order fulfillment: Order management, design administration, invoicing, claim administration, logistics.

• Active member of KAM team

• Understand the customers' supply chain, and plan SC PM & AM related actions, in the Key Account plan.

• Identifies and drives 'easy-to-do-business' strategy according to customer's needs and profile: VMI, e-business, B2Bi, COM

• Identify opportunities and drive continuous improvement on PM and AM supply chain service level

• Executes all order management and design administration activities

• Secures claim follow-up and administration for PM and AM

• Secure accurate Sales Forecasting (3 months focus and co-planning with customers) and update all required periods.

• Apply collaborative planning to secure supply chain PM efficiency

• Drive continuous improvement of Finished Goods inventory level; take ownership and promote Make to Order / direct flow or VMI when applicable.

• Develop customer understanding and relationships through regular physical visits to customers

• Provides supply chain expertise to support new product development / launch

• Drive increased productivity in front-office processes

Job Details

Posted Date: 2018-03-18
Job Location: Cairo, Egypt
Job Role: Logistics and Transportation
Company Industry: Manufacturing and Production

Preferred Candidate

Career Level: Mid Career
Nationality: Egypt
Degree: Bachelor's degree

التقدم للوظيفة الان

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشاء سيرتك الذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية والأسرع للحصول على الوظيفة Customer Service Representative (CSR) بكل سهولة الان مجانا.


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