Customer Service Representative – Geeks

• Deliver service and support to end-users
• Ensure excellent customer service
• Evaluate and analyze symptoms
• Making sure technicians are fully utilized
• Follow standard processes and procedures
• Redirect problems to appropriate resources
• Offer alternative solutions to retain business
• Interact with customers to provide information in response to inquiries
• Handle high volumes of incoming calls, outgoing calls and online submissions
• Organize ideas and communicate messages properly
• Ensure schedules are running smoothly without delays
• Schedule requests according to locations and request volume
• Facilitate communication between customers and technicians
• Stay current with system information, changes, and updates

Job Details

Date Posted: 2018-01-03
Job Location: Amman, Jordan
Job Role: Customer Service and Call Center
Company Industry: Information Technology

Preferred Candidate

Career Level: Entry Level
Degree: Bachelor's degree

التقدم للوظيفة الان

Customer Service Representative – Geeks

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Customer Service Representative – Geeks بكل سهولة الان مجانا.

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