Customer Support

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Coordinate between departments in the organization

Job Details

Posted Date: 2018-10-18
Job Location: Amman, Jordan
Job Role: Customer Service and Call Center
Company Industry: Internet/E-commerce

Preferred Candidate

Career Level: Entry Level
Nationality: Jordan
Degree: Bachelor's degree

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