Dispatch Team Leader – Jeddah

To ensure daily dispatch objectives of client are met with minimum disruption, to the satisfaction of the client’s customers and the client
Operational Readiness
• On time arrival of dispatch team
• Vans fuelled & cleaned inside & out
• Phones fully charged and charger available
• Fresh uniform
Daily Briefing
• Update on team KPI performance
• Feedback from Client
• Today’s Key Result Expectations
Contingency Management
• Manage implementation of attendance contingencies
• Manage implementation of vehicle contingencies
• Manage implementation of other contingencies (Accidents/theft/customer facing incidents/client facing incidents/internal)
• Ensure dispatch team leaves to the field on time
• Safe driving principles are respected
• Client dispatch instructions are implemented (up to 40 attempts per day)
• Customer courtesy is always respected
• Daily closure procedures are implemented (Cash/Undelivered shipments/etc)
Route Ride
• Accompany one dispatcher 4 times per week
• Coach & Reinforce standard operating procedures – Loading/time management/delivery attempt/interaction with customer/delivery completion/payment management/admin)
• Evaluate dispatcher and agree development goals if applicable

Job Details

Date Posted: 2017-12-04
Job Location: Jeddah , Saudi Arabia
Job Role: Logistics and Transportation
Company Industry: Support Services

Preferred Candidate

Career Level: Mid Career
Gender: Male
Degree: Bachelor's degree

التقدم للوظيفة الان

Dispatch Team Leader – Jeddah

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