E-Commerce Operations Manager – Michael Page International (UAE) Limited

The E-Commerce Operations Manager will be responsible for the proper daily execution of the company's E-Commerce Operations internally and externally, by improving the workflow to drive operational success.
Client Details
Large family group in Dubai within the retail industry
Description
The E-Commerce Operations Manager will be responsible for the following:
– Implementing/enhancing an operating model for the e-Commerce Operations- Developing detailed processes, quality controls, and KPI for a seamless integration of executing a Direct Vendor Fulfilment program.- Working with internal customers to ensure pricing is accurately maintained within customer's systems.- Managing forecasts and seasonality to ensure proper processes are being followed for inventory/material planning- Daily reporting for internal/external customers for performance and order management.- Operational responsibility for ensuring pricing and supply.- Performance Management of the team by setting particular objectives, carrying out performance analysis, and identifying and recommending training needs.- Order management, Logistics, Support, Process Improvement and Operational Efficiency.
Profile
The E-Commerce Operations Manager should have the following:
– 5 years of professional work experience working in Logistics, Replenishment Supply Chain with a background of food/supermarket.- Working knowledge of automated distribution and warehouse systems preferred- Direct experience managing e-Commerce Operations from online readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce processes and technologies done in proven E-commerce companies- Proven ability to automate processes and create efficiency
Job Offer
Attractive tax-free salary + benefits

Job Details

Date Posted: 2017-10-04
Job Location: Dubai, United Arab Emirates
Job Role: Logistics and Transportation
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Management

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