Ecommerce Specialist – Makeal Ecommerce solution

This role will be accountable for directing all retailer data operations which includes both inbound product catalog feeds, order status feeds, overall transaction log feeds, offers & promotional feeds and outbound feeds to internal financial and CRM systems. In other words, this person will be the king or queen of data feed management.
The specific types of functional areas that this role will be directly responsible for will include:
• Data feed setups, on-boardings, transports, ingestions, content mappings, processing & normalizations
• QA and exception management around all processes data feed content
• Retailer communication management around feed setup, issues & ongoing optimizations
• The position will identify and implement optimization efforts to drive performance on an on-going basis, developing those methods to analyze various data sources to continually measure and improve retailer content feeds against key performance indicator goals.
The ideal candidate enjoys the rapid speed of eCommerce and digital innovation and can set the pace and momentum within a major organization.
Responsibilities:
The successful candidate’s responsibilities will include, but not be limited to:
– Manage day-to-day operational management or all inbound and outbound data feeds and API content injections. Manages support tickets, release schedules, and special projects and initiatives on the eCommerce roadmap. Supports user acceptance testing on all platform and content initiatives.
– Manage the overall eCommerce marketplace platform (makeal) and the overall partner relationship with this key partner
– Deliver KPI metrics and reporting to manage the overall data feed operations of incoming feeds, processed feeds, outbound feeds and the status of each active processing.
– Support on-going platform upgrades and maintenance efforts. Work with the IT team and third-party providers in collaboration with the technical group
– Work with the retailer sales teams to help do pre-sales technical reviews, requirements gathering and solution engineering with potential retailers
– Drive all ongoing retailer data feed management support & resolution processes directly with contacts within retailers that are supplying data feeds.
– Operate the customer (shopper facing) and retailer (internal facing) support system that all support services will happen within.

Job Details

Date Posted: 2017-10-18
Job Location: Doha, Qatar
Job Role: Sales
Company Industry: Food Production; Customer Service; Catering/Food Services/Restaurants
Monthly Salary: US $1,500

Preferred Candidate

Career Level: Entry Level
Gender: Female

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