edX Lead Developer

A highly-driven, intellectually-ambitious candidates are needed for an opportunity to work in a dynamic, mission-driven organization. We are looking for an experienced IT Systems Engineer who has a passion for learning new technologies, working on a team, working closely with customers, problem solving, and delivering high-quality support and services to meet IT and customer needs.
The ideal candidates should have exemplary problem-solving and critical thinking skills; experience gathering requirements for, planning, and executing projects; a desire to work collaboratively but the ability to work independently; an inexorable drive to improve processes through critical assessment and automation; outstanding communication skills; and most of all, a desire to delight our customers through training, thoughtful technology recommendations, and providing excellent support.
– Plan and execute strategic IT projects in collaboration with the IT Manager and our internal customers
– Develop automations for operational tasks (e.g., accounts management, audits, integrations) using Python and tools like Jenkins and Ansible
– Manage the lifecycle of user accounts across a variety of services, developing automations where practical
– Assess the security of systems and services and respond to security incidents in collaboration with the IT Manager
– Administer Open edX workstations
Recommend and implement approved technical controls to implement IT policy
– Work closely with both technical and non-technical staff to resolve and document a variety of support requests
– Assist in augmenting Tier 1 support as needed
– Document issue resolutions
– Other duties related to the day-to-day operations of an Information Technology team

Job Details

Date Posted:2017-12-21
Job Location:Dubai, United Arab Emirates
Job Role:Support Services
Company Industry:Education, Training, and Library

Preferred Candidate

Career Level:Mid Career

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