Executive Assistant ‘Team Manager’ – Michael Page

Executive Assistant 'Team Manager’ :
Reporting to the Head of Administration and Finance, the EA ‘Manager’ is responsible for the overall management of the group, currently consisting of approximately 35 Team Leaders & Executive Assistants. The group provides support to Partners based in MEO.
The main purpose of the role is to provide a high level of support to the office through recruiting, developing and retaining excellent Executive Assistants.
The Key elements of the role include:
Day to day management:
■ Responsible for pairing Team Leaders with Executive Assistants with Partners.
■ Working with partners to effectively resolve support issues.
■ Monitoring service levels, capacity, workload and coordinating changes where necessary.
■ Building relationships, coaching, tracking performance, troubleshooting and dealing with ad hoc queries within the Executive Assistants group and with Partners.
■ Working with EA clusters to resolve issues and/or facilitate cluster discussions.
■ Budgetary and Financial Management. Preparing detailed budget for the department, monitoring monthly reporting, monitoring WIPs and expenses ensuring recharges are made where necessary.
■ Responsibility for setting compensation.
■ Overall responsibility for EA mid and year-end evaluations performance ratings.
■ Overseeing administration of the department including timesheet management, overtime, vacation, sickness and flexible working hours.
■ Working with HR and Legal to manage disciplinary and performance processes.
Managing the Team Leaders (TLs):
■ Coaching the TLs to be able to perform mid and year-end evaluations of their group.
■ Carrying out TL mid and year-end evaluations
Recruiting and Induction:
■ Managing the short and long-term recruiting needs of the office including the EA Float group.
■ Coordination of advertising roles and overseeing the relationship with recruitment agencies.
■ Overseeing the EA interview team and conducting second and final round interviews with candidates.
■ Making hiring decisions and overseeing the induction process for all new recruits.
Training:
■ Overseeing, identifying and developing individual and group needs for appropriate training and development via regular workshops, development days and cluster specific coaching.
■ Co-ordinating induction and training for MEO offices on request and sharing programmers and materials.

Job Details

Date Posted: 2017-11-02
Job Location: Dubai, United Arab Emirates
Job Role: Administration
Company Industry: Management

Preferred Candidate

Career Level: Mid Career
Gender: Female

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